Two Sessions, Four Focused Hours
Session 1: Explores how participants discover and access programs. Session 2: Focuses on the experience within programs and how participants think and feel afterwards.
Expert Facilitation
Workshop sessions are guided by experienced learning strategists. Facilitators keep discussions moving forward and help surface elements that are easily missed.
Up to Five Collaborators
Teamwork makes the dream work! This workshop is designed to help you build a shared understanding of key challenges and biggest opportunities — together.
Why map your audience journey?
How often do you experience your programs from your participants' perspective? As time flies, little changes add up, and we tend to lose touch with elements that aren't part of our day-to-day. Journey mapping is a proven method to reconnect managers, developers, and designers to the whole audience experience. This focused exploration helps teams see past blind spots, revealing the places where a little attention can have big impact!
How it works
You and up to five other members of your team will map out what it's like to participate in your program, from earliest awareness through to completion and beyond. A facilitator experienced in program design will help you identify important thoughts, feelings, and actions at each phase. Together, you’ll identify the highlights and rough spots that shape their experience and impact how likely they are to recommend it to others.
Expert guidance
Engage workshops are facilitated by senior staff at Onlea. For over a decade, we’ve supported organizations large and small in the planning and development of community education and outreach programs. Our facilitators know what it’s like to create impactful programs while navigating the complexities that come with small teams, limited budgets, and diverse interest holder groups.
Since this was our first time through the process, we weren't sure what to expect... however once we sat down with your team and discussed, it became clear that there was a good fit in that our program could benefit from your expertise and that our companies had similar organizational values. It has been a great experience working with Onlea and hope to work together again in the future.
Cybera Inc.
Learn their path so you can plan yours.
Focused insights that drive action, discovered as a team. Journey mapping is about more than collecting tips. It's a practice that clears fog and reconnects collaborators to their end goal.
$5,995.00